Stylist; Retail; Part-time

The Role

As a Retail Stylist at Mejuri, you will provide a personalized shopping experience, act as a trusted advisor, and drive key performance metrics such as sales, conversion, and customer satisfaction.

• Lead by example and validate the quality of the in‑store customer experience by communicating, training, and upholding expectations on the team on Mejuri’s Steps of Selling.
• Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.
• KPIs: OPH, SPH, NPS (85%)

• Order Fulfillment:
  Participate as needed in the back‑of‑house flow to support in‑store sales, phone sales or BOPIS, ensuring efficiency with packaging and order delivery standards.
• Storage & Organization:
  Support in maintaining organizational integrity of our BOH up to and including display inventory and sellable inventory, packaging, and all supplies.
• Systems & Technology:
  Experience using or possesses the
  **** ability to learn to use point‑of‑sale systems and other retail technology.
• Shrink:
  Supports in mitigating internal, external and administrative loss of product.
• Escalations:
  Participate in Identify and escalation opportunities, gaps, risks and roadblocks to store leadership.

• Merchandising:
  Support in ensuring that Mejuri brand standards of visual presentation, cleanliness and functionality are upheld.
• Fixtures & Maintenance:
  Support with validating the integrity of all display forms, graphics, furniture, and decor items to manage costs and propel the brand, notifying appropriate teams when display tools are missing or damaged.
• Escalations:
  Flag, identify and action any inefficiencies.

• Engaging:
  Build healthy relationships with our people and establish a positive and engaging work environment.
• Employee Relations:
  Adhere to our policies compliance practices.

• An ability to connect with all of our customers in an authentic and warm way that makes them feel comfortable and keeps them coming back.
• Strong verbal communication skills and active listening to effectively deliver on our customer needs and work as a team.
• An ability to learn and retain relevant product knowledge to suggest and style for our customers.
• Is able to think critically and solution in the moment to deliver on customer and business needs effectively.
• An ability to meet and exceed key performance indicators including SPH, Conversion, NPS, AOV, UPT.
• Ability to pay attention to customer feedback, trends and shares insights with management.
• Great attention to detail, and a highly organized working style and strong sense of initiative.
• Ability to work on the sales floor for extended periods of time.
• History of successfully participating in and contributing to a positive team working environment.

• Paid sick days.
• Monthly retail bonus program.
• Regular feedback via performance reviews.
• A robust in‑house retail learning program.
• Generous product discount.

Base pay range: $20–$21 per hour based on experience and qualifications.

Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.

Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility‑related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

• RAISE THE BAR – Stay Curious, Share/Seek Feedback, and Strive for Excellence.
• CUSTOMER OBSESSED – Get close to the customer and prioritize them in our decisions.
• EMPOWERED OWNERS – Treat the company like your own, take initiative.
• FIND A WAY – Seek simple, creative solutions, and act fast.
• DRIVE RESULTS – Be clear on your goals and be relentless in achieving them.
• TEAM FIRST – Value team success over personal ego.