Center Store Manager

This is a full-time position offering competitive wages and a comprehensive benefits package. Benefits include health, dental and vision insurances, generous paid time off, 401k plan with employer matching, company paid life insurance, supplemental insurance plans (STD, LTD, etc.), employee assistance program, employee discount, ski/bus pass discount program, and more! Benefits vary by employment classification and are subject to enrollment eligibility.

The Center Store Manager leads the team in the grocery department, including the frozen and dairy sections. This individual is responsible for managing staff, maintaining product quality, optimizing displays, and ensuring a clean and organized environment to meet customer needs and sales targets.

Key Responsibilities:

Oversee daily operations of the grocery department, particularly frozen and dairy sections.

Ensure proper stocking, product rotation, and accurate pricing.

Maintain cleanliness and organization in compliance with health and safety standards.

Monitor refrigeration systems to ensure proper temperature control for frozen and dairy products.

Manage inventory levels, conduct regular audits, and place orders to maintain stock availability.

Minimize product shrinkage by ensuring proper handling and storage of products.

Coordinate with suppliers to ensure timely and accurate delivery of frozen and dairy products.

Supervise, train, and motivate department staff to ensure a productive and customer-focused team.

Create work schedules, assign tasks, and manage staff performance.

Provide ongoing training to staff on product knowledge, customer service, and safety procedures.

Resolve customer inquiries and complaints in a timely and professional manner.

Ensure the department provides a welcoming and helpful environment for shoppers.

Collaborate with other departments to enhance the overall shopping experience.

Develop and implement strategies to drive sales and increase profitability.

Analyze sales data and customer trends to adjust product offerings, promotions, and merchandising.

Manage department budgets, monitor labor costs, and ensure efficiency in operations.

Create and maintain attractive and effective product displays in frozen and dairy sections.

Ensure promotional signage and pricing accuracy for sales and special promotions.

Work with the store’s merchandising team to plan seasonal and thematic displays.

High school diploma or equivalent (Bachelor’s degree in business or related field preferred).Previous experience in grocery or retail management required.

Strong leadership and team management skills.

Knowledge of food safety regulations, inventory management, and refrigeration systems.

Excellent customer service and communication skills.

Ability to work flexible hours, including evenings, weekends, and holidays.

Proficiency in inventory and point-of-sale (POS) systems.

Strong organizational and multitasking abilities.

Ability to analyze sales data and make decisions based on customer trends.

Attention to detail, particularly in inventory control and product rotation.

Leadership qualities to mentor and manage a team effectively.

Problem-solving skills for handling operational and customer issues.

Work Environment:

Primarily in-store, with some time spent in refrigerated areas (frozen/dairy sections).Physically demanding, requiring lifting, bending, and standing for long periods.

Exposure to cold environments in the frozen and dairy sections.