Travel Consultant; Japan Specialist

The Role

As a Travel Consultant, you will use your extensive understanding of Japan to create unforgettable cultural adventures for our clients. Exceptional time management, confidence, communication, and organisation are a must for efficiently prioritising tasks and providing top‑notch service for both new clients and ongoing bookings. High performance will be rewarded with sales and customer service‑based commission, along with regular familiarisation trips to our destination countries to enhance your knowledge.

• Consult with customers to identify their individual holiday requirements.
• Create high‑quality tailor‑made itineraries based on customer requirements.
• Work to achieve individual and team sales targets.
• Coordinate all aspects of the customer booking to ensure successful delivery of trip.

• Previous customer service and/or sales experience.
• Experience of living and/or working in Japan, coupled with a passion for the country as a travel destination.
• Self‑motivated with the determination to achieve individual and team sales targets.
• Highly organised and productive; you must be able to get a lot done under pressure to a high degree of accuracy.
• Excellent communication skills.

• Uncapped commission with expected On Target Earnings (OTE) of $6,000 per year.
• Familiarisation trips to our destination countries.
• 20 days annual leave plus 13 paid public holidays.
• Day off on your birthday.
• Volunteering leave.
• Employee Assistance Program.
• Designated learning and development time.
• Employer retirement contributions.

We recognise that job adverts are often a wish list, and no candidate can have equal experience in every required/desired skill. However, if you think you would be a good fit for Inside Travel Group and this role, we would welcome an application from you!

Inside Travel Group Ltd is a pioneering travel company with a passion for crafting extraordinary experiences in Japan. With offices in the UK, USA, Australia, and Japan, we have been connecting travellers to the heart and soul of Japan with our customised tours and unique travel experiences. Winning numerous awards for our innovative packages and services, we have built a reputation for excellence and sustainability in travel.

Becoming B Corp certified in 2023 has further solidified our commitment to not just creating unforgettable holidays, but also to making a positive impact on the world.

Candidates must be located in one of the following states to be considered eligible for employment: AZ, CA, CO, FL, GA, IN, MI, MN, NC, NJ, NV, OR, PA, TX, VA.

Inside Travel Group participates in the E‑Verify Program for all US based applicants.