Sales Operations Manager

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Prescott’s is a leading medical device services company, trusted by healthcare professionals across the country. We specialize in the distribution and expert refurbishment of essential medical equipment, including sterilizers, surgical microscopes, pumps, monitors, anesthesia machines, and more. Our mission is to enhance the quality of healthcare by ensuring providers have access to reliable, high‑performing equipment. If you’re passionate about supporting the front lines of care through innovation and service, we’d love to have you on our team.

This position is located onsite in Monument, CO.

• Supervise and develop the Inside Sales Lead Generation team to ensure a consistent pipeline of qualified sales opportunities for the field organization.
• Lead and manage the Renewal and Warranty Conversion inside sales team to drive customer retention and maximize upsell and cross‑sell opportunities.
• Provide ongoing coaching, performance feedback, and mentorship to inside sales representatives to foster a high‑performing and accountable team culture.
• Define, track, and analyze key performance indicators (KPIs) to measure sales productivity, conversion rates, and overall team effectiveness.
• Serve as the primary functional administrator for the Customer Relationship Management (CRM) system, focusing on user adoption, data integrity, and process optimization.
• Oversee the accuracy and quality of customer master data to ensure precise reporting, territory alignment, and compliance with regulatory standards.
• Streamline sales operations processes, including contracting, proposal generation, and opportunity management, to improve efficiency and consistency.
• Troubleshoot and resolve day‑to‑day CRM and process issues to minimize disruptions for the sales team and maintain workflow continuity.
• Develop and deliver executive‑level reports, dashboards, and analyses for sales leadership, quarterly business reviews, and board presentations.
• Leverage sales data and analytics to identify trends, deliver accurate forecasts, and provide actionable insights that drive strategic decision‑making.
• Collaborate with Sales Enablement to document, standardize, and continuously improve critical sales processes, including lead‑to‑opportunity, forecasting, and contracting workflows.
• Support onboarding and ongoing training for sales team members to enhance system proficiency and promote adherence to best practices.
• Partner cross‑functionally with leadership, finance, and operations to ensure alignment between sales strategy, performance metrics, and business objectives.

• High School Diploma required, Associate or Bachelor’s Degree preferred.
• 3‑7 years of progressive experience in Sales, Sales Operations, Sales Enablement, or a closely related role.
• Experience with in the healthcare, medical device, or life sciences industry preferred.
• Demonstrated experience in managing or mentoring small teams, preferably in an Inside Sales or Lead Generation environment.
• Strong proficiency in CRM administration and management, such as Salesforce or Net Suite.
• Proficiency with Microsoft Project and PowerPoint.
• Proven ability to create impactful executive reports and present data‑driven insights to senior leadership.
• Comprehensive understanding of sales processes, data hygiene, and the sales lifecycle from lead management through contracting.
• Exceptional organizational, analytical, and project management skills.

Salary range: $110,000 - $150,000 per year + commission (total earnings ranging from $150k‑$200k annually)

• Paid time off
• Healthcare insurance (medical, dental, and vision coverage)
• Accident insurance, critical illness, and hospital indemnity insurance
• Short‑term (employee paid) and long‑term disability (employer paid)
• Life insurance (including supplemental, spouse, and child)
• 401(k) plan with company matching
• Continuous learning and development – offering opportunities for training, workshops, and certifications
• Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive

Mid‑Senior level

Full‑time

Sales and Business Development

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