Lead Spa Sales Specialist

Join The Team At Massage Heights

At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness.

We value being loyal, authentic, diligent, and passionate. We work to build a diverse and inclusive organization and are loyal to our team members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our guests. We are diligent in providing a consistently elevated experience.

· Bonus based on performance

· Competitive salary

· Employee discounts

· Flexible schedule

· Training & development

· Flexible scheduling

· Growth opportunities

· Paid training

· Digital workspace

· Stunning retreats

· Massage Heights family fund

· Employee discounts & comps

· Base pay $18-$23/hr + commission and bonus opportunities

· 6-8 hour shifts

· Required evenings and weekends

· Achieve monthly sales targets through membership and gift card sales

· Provide exceptional service by listening, communicating, and responding to guest's needs

· Promote the therapeutic/wellness benefits of massage therapy and skin therapy

· Educate guests confidently and effectively about services and products

· Excellent phone etiquette with an upbeat tone and strong articulation

· Develop and maintain positive relationships with members of the team and guests

· Plan and implement front desk sales associate trainings

· Exceptional guest service and communication abilities

· At least 1-year face-to-face sales or retail management experience

· Self-starter mentality with leadership, organization, communication, and interpersonal skills

· Proficient with basic computer software and quick to learn new systems

· Fast learner with a positive and energetic demeanor

· Strong critical thinking skills, especially in resolving customer conflicts

· Passionate about interacting with people and consistently delivering outstanding service

· Must be able to work varied hours to include weekends, evenings, holidays, etc.

· Thrives in collaborative team settings

· Loyal

· Authentic

· Passionate

· Diligent

Compensation: $18.00 - $23.00 per hour