Auto Parts Counter Professional

• Report directly to the Store Manager
• Handle inside sales activity within the store
• Build and maintain productive, long-lasting relationships with existing customers
• Close sales to achieve goals and drive growth
• Work with customers in a courteous and professional manner
• Understand customer needs
• Locate hard-to-find parts and negotiate with vendors for the best deals
• Provide precise quotes and follow up with customers to ensure orders are placed
• Track lost sales and promote company specials
• Assist colleagues and foster new sales opportunities
• Fulfill customer orders for installers, fleets, municipalities, and car dealerships
• Maintain and promote workplace safety
• Secure and transfer cash or other assets
• Perform other duties as assigned

• Minimum 3 years in counter sales in a competitive market
• Preference for wholesale auto parts sales in the aftermarket industry
• Exceptional phone skills with a positive, enthusiastic, and attentive tone
• Existing customer base is a plus
• Excellent negotiation, interpersonal, and written and verbal communication skills
• Passion for exceptional customer service and exceeding sales goals
• Ability to build and maintain lasting business relationships
• General automotive knowledge preferred
• Results-oriented, producer, closer, and committed to growth
• Experience with POS systems
• Proficiency in MS Office applications, including Word and Excel
• Strong organizational and time management skills
• Spanish and/or Chinese (Mandarin or Cantonese) is a plus
• Ability to act and operate independently to accomplish objectives
• Outgoing, assertive, proactive, positive, with a "can-do" attitude and tenacity in pursuit of goals

Demonstrates expertise in counter sales within the automotive aftermarket industry, with a strong focus on customer relationship management, negotiation, and achieving sales goals. Proficient in utilizing POS systems and MS Office applications to enhance sales processes and customer service.

• Counter Sales Experience
• Automotive Knowledge
• Negotiation Skills
• Customer Relationship Management
• POS System Proficiency

• Counter Sales
• Negotiation
• Customer Service
• Sales Closing
• MS Office Proficiency
• POS Systems
• Order Fulfillment
• Sales Tracking
• Quote Preparation
• Automotive Parts Knowledge

• Interpersonal Skills
• Communication Skills
• Organizational Skills
• Time Management
• Positive Attitude

• Wholesale Auto Parts
• Aftermarket Industry
• Customer Base
• Sales Goals
• Workplace Safety