Community Safety Official; CSO) Supervisor; Tech III

Job Summary

The Division of Public Safety (DPS) at CU Boulder encourages applications for a Community Safety Official (CSO) Supervisor(Tech III) ! The Community Safety Officials within DPS serve to support the overall mission of the University and CU Police Department. Community Safety Officials collaborate with many community partners and campus entities to address safety and security concerns for CU Boulder’s campus. The main function of this position is to provide operational oversight and coordination within the CSO unit.

This position must communicate regularly with clients, building proctors, facilities management, internal department units, and other campus resources.

CSOs follow standard protocols and provide safety/security resources for academic/general use buildings and open spaces on campus. This position conducts routine patrols of campus for visible deterrence of criminal activity and seeks to collaborate with campus partners to address safety and security concerns. CSOs maintain regular communication with the Police Department and Patrol Division, especially regarding any irregular or suspicious activity.

Core responsibilities include providing building integrity, access control for campus buildings, routine locking of internal and external sections of buildings, report writing, and supervising Community Safety Officials who patrol buildings and campus.

The CSO supervisor recruits, hires, trains, and supervises staff within the work unit, which includes creating performance plans, annual performance evaluations, and providing periodic coaching and progress reviews. In support of the Director of Community Safety, this position may review fiscal budget plans and make purchases (aligned with university procurement requirements) to meet equipment and training needs of the CSO unit.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

The Division of Public Safety seeks to facilitate and coordinate a culture that supports the Boulder campus' commitment to maintain the highest level of ethics, integrity, and safety in the conduct of its operations. We do this through services to enhance community safety, protect life and property, and foster safe, secure, and ethical practices.

The University of Colorado (CU) Boulder is one of America's leading research universities and the flagship of the CU System. As a comprehensive public doctoral Research University, CU Boulder is a member of the Association of American Universities and is classified as an R1 University. The university has nine schools and colleges offering over 150 academic programs and enrolling 35,000 degree-seeking undergraduate and graduate students.

At CU Boulder, we believe in supporting each other and valuing everyone who is part of our community. Our values are expected of all Buffs and lead our actions in the classroom, on campus and in our community. At CU Boulder, we commit to building a more diverse and inclusive campus community. We value different backgrounds, identities and perspectives and believe that engagement with a wider range of ideas and viewpoints can help students learn and grow.

• Directly manage CSO classified staff, including recruitment, hiring, training, and oversight.
• Fulfill staffing requests in accordance with campus policies, building proctors, or through formal direction by the Director of Community Safety.
• Oversee coordination, communication, and job design for assignments beyond standard patrol duties.
• Provide and review annual performance plans, conduct coaching/progress reviews, and issue annual performance evaluations.
• Review report submissions and data collection from CSOs, ensuring accuracy, quality, and compliance with grammar, spelling, and security standards.
• Prepare procedures and general orders for review and perform other administrative duties.
• Manage scheduling, work assignments, and resolve personnel issues as they arise.

• Supervise CSOs responsible for lock/unlock procedures and routine security patrols on foot, bike, or by vehicle.
• Maintain appropriate staffing levels, scheduling, payroll, and equipment management (radios, keys, etc.).
• Conduct site inspections, monitor radio traffic, review shift reports, and provide coaching to ensure high-quality service.
• Collaborate with police personnel and campus constituents to address and resolve safety and security concerns.
• Work flexible hours, including evenings, weekends, and holidays, to support security needs and special events.

• Develop and maintain a structured training program for new CSOs and student staff.
• Ensure training covers…