Crushing & Screening - Service Technician

Class A Technician

$3,000 SIGN-ON BONUS & REFERRAL BONUS OPPORTUNITIES (Details given during interview)

Why Join Wagner?

At Wagner, our people are the driving force behind everything we do. We're committed to helping our employees grow through meaningful work, career development, and opportunities to learn and advance. Join a team that values collaboration, innovation, and the people who make our success possible. We offer excellent benefits and supply you with the tools you need to maximize your potential.

Benefits include:

• Paid Time Off (PTO) Plan
  - Up to 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• 401K eligible employees can receive a company contribution up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU
  - Employees have access to services including payroll deductions, savings, accounts, loans, VISA card and more
• Additional Benefits include Supplemental life Insurance, Critical Illness + Accidental Insurance,  and discounted employee phone plans

Under minimal supervision, the Class A Technician is responsible for the diagnosis, repair, reconditioning, overhaul and maintenance of customer and company heavy equipment and/or components in a manner that reflects the company's vision of working as "One Professional Team."

Pay Rate: $34.50 - $50.60 per hour Pay rate is dependent upon education & experience.

Essential Functions:

• Prepares accurate and complete service reports and turns them in on time
• Prepares inspection and appraisal reports
• Correctly charges work to appropriate work order segments
• Communicates effectively with Service Writer, Shop Coordinators and Shop Managers to ensure problems, nature of repair, and status of repairs are understood and followed up on
• Cleans, repairs, reconditions, and maintains equipment and component
• Prepares, inspects, and operates machines prior to delivery
• Removes, disassembles, assembles, and installs components and parts
• Determines reusability of parts in accordance with published Caterpillar reusability guidelines
• Orders replacement parts ensuring that parts orders are correct and complete at the time of order
• Services and maintains equipment sold and/or owned by the company
• Tests measures, and adjusts engine and machine systems and components
• Diagnoses and troubleshoots machine and engine malfunctions and failures
• Analyzes customer repair and maintenance requirements
• Keeps up to date with developments in tooling, technologies and systems
• Uses safe working practices and follows all company safety requirements
• Maintains a clean and organized work area
• Performs maintenance activities on new and rebuilt/repaired equipment
• Makes recommendations as to repairs meeting warranty criteria
• Makes parts replacement decisions assuring optimum economic reusability
• Other duties as assigned by manager

Required

Education and Experience:

• High School Diploma or GED
• 4+ years' experience in heavy equipment, engine, or electric power generation system repair
• 1+ years administrative/clerical experience
• 3+ years customer service experience

Preferred Experience:

• Graduation from an accredited technical school in diesel engine or earthmoving repair preferred
• Repair and maintenance on equipment of various manufacturers to include Metso, McCloskey, Masaba and J &M
• Repair/service/rebuild knowledge of Rock Crushers (Jaw, Cone, Impact) both stationary and mobile track units.
• Repair/service/rebuild knowledge of Screen Plants both stationary and mobile track units.
• Repair/service/rebuild knowledge of Conveyors both stationary and mobile units.
• Knowledge of machine conveyor belt replacement/repairs/adjustments.
• CAT Engine Tier 4 Emissions/Diagnostics
• Electrical and hydraulic troubleshooting experience (Both Cat and Manufacturer systems)
• Replacement of wear items:
  Blow bars, cone liners, wear plates, screens, flashing, etc.
• Welding and fabrication
• Machine inspections for Rental Fleet return units and New Machine Pre-delivery

Supervisory Responsibilities:

• Provides direction, training, mentoring and guidance to assigned service technicians

Competencies:

• Safety Knowledge
• Reading/Writing Skills
• Reasoning Skills
• Organizational Skills
• Communication…