Gas Service Technician , II or Senior

Job Specifications

Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today-for our customers, communities and each other.

This important role will safely repair, and service domestic appliances covered. Employees will also be responsible for natural gas activities including and not limited to; responding to emergency orders, meter turn ons and offs, new construction meter installs and utility locating.

This posting includes the full pay range for this position. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, experience, and internal equity.

Level I: $25.72 - $38.44 per hour / Grade 45

Level II: $28.75 - $43.17 per hour / Grade 46

Senior: $32.36 - $48.41 per hour / Grade 47

Operations Supervisor

Pagosa Springs, Colorado

• Promote safety in all phases of company operations.
• Repair and service domestic appliances covered under Service Guard program. (Furnace, Water Heater, Fireplace, Range and Air Conditioning.)
• Perform general customer facing service activities including, but not limited to, turn-ons and turn-offs, replace meters, investigate calls regarding gas leaks and carbon monoxide presence, etc.
• Carry out some operations activities including utility line locating, meter investigations, and distribution system compliance activities.
• Provide proactive assistance in the resolution of customer complaints.
• Support Service Guard, Appliance Repair program.
• Participate in on-call rotation covering weekends and after hours.
• Perform meter reading activities and meter reading system maintenance.
• Other duties as assigned.

• Visually examine appliances for defects, perform diagnostic tests applying mechanical, gas theory or principles to determine cause of malfunction; repair, adjust or replace components.
• Maintain a high regard for personal safety, for the safety of company assets and employees, and the general public.

• High School Diploma or equivalent.
• This position requires driving responsibilities. You must hold and maintain a valid driver's license and a driving record that meets company and insurer standards.
• This role will be required to travel up to 10% of the time.
• EPA Refrigerant Certification must be obtained within 1 year of hire.

• No experience required. Training provided.
• HVAC Certification or related experience must be obtained within 1 year of hire.

• Minimum of two (2) years of experience.
• HVAC Certification upon hire.

• Minimum of four (4) years of experience.
• HVAC Certification upon hire.

• Excellent customer service and interpersonal skills are essential.
• Physical ability to perform all duties noted above under the conditions, circumstances and extreme weather found in Nebraska.
• Demonstrated ability to accept responsibility and carry out assigned tasks with limited supervision.
• Ability to read and interpret wiring diagrams.
• Mechanical aptitude and ability to use metering devices.
• Ability to work independently and adapt to a changing environment.
• Ability to work overtime, weekends and holidays, as required.

We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new…