Applied AI Lead

Applied AI Lead

One of the most exciting roles in tech right now: reporting directly to the CEO and owning AI transformation across every function of a global SaaS company.

Apply Now $160,000 - $200,000

Critical Arc is the company behind Safe Zone®, the unified safety, security, and emergency management platform deployed across higher education, healthcare, enterprise, and critical infrastructure in more than 80 countries. Safe Zone delivers real-time situational awareness, distributed command and control, mobile-first personal safety tools, and mass and targeted communications — allowing safety and security teams to provide "Safety Everywhere" for the people they protect.

You will identify, build, and scale practical AI-enabled workflows that improve speed, quality, consistency, and decision-making across go-to-market, customer success, customer operations, finance, and broader business functions. This is a hands-on, cross-functional role. You will understand how teams work today, find where AI creates real leverage, prototype solutions quickly, and help teams put them to work safely and effectively. This is an internal-facing role, but close collaboration with the engineering team means your work will naturally influence the product roadmap too.

You are genuinely curious and self-starting, deeply engaged with what AI can do and how organizations put it to work, and you have the hands-on experience to back it up. You understand how businesses operate end to end, and you're as comfortable talking to a sales team about pipelines as you are working through technical integration with engineering. If you're coming from a technical background, you won't feel out of place here, Critical Arc is a tech-forward SaaS company building real-time safety software used in the field every day.

The tools are cutting edge, the team is technical, and the work matters.

• Comprehensive healthcare benefits
• 401K plan with a 6% company match
• Bonus eligible
• Hybrid flexibility;
  Denver, CO strongly preferred; remote considered
• Phone reimbursement
• Paid holidays
• Commitment to ongoing professional development, including executive training programs, industry conferences, and professional networking opportunities

Critical Arc is committed to fostering a diverse, equitable, and inclusive workplace culture that celebrates innovation, teamwork, and personal growth.