Dispatcher, Transportation

Dispatcher

Job Category:
Operations

Location:

Westminster, CO 80234, USA

Expected Results and Achievements

• Maximize resources by scheduling truck assets efficiently and effectively
• Confirm appropriate routes to job sites and assist drivers with directions
• Send tickets to plants for trucks to delivery to jobs, ensure proper invoicing
• Order cement, coordinate with suppliers
• Ensure plant personnel (Drivers and/or Foreman) are aware of order requests or changes such as:
• Special additives (fiber, color, DCI, etc.)
• Special Materials
• Notify Foreman of volume changes for accurate inventory management of gravel, cement, additives, etc.
• Manage employee work schedules including wash outs and Saturday work rotation
• Coordinate jobs efficiently to control high overtime
• Monitor truck routes to ensure proper service and movement of delivery equipment
• Respond to public calls, follow up on customer complaints and support sales concerns
• Complete required paperwork and reports, maintain relevant systems with data changes
• Other duties as assigned

Key Accountabilities

• Dispatch
• Customer Relations
• Order Management

Required Knowledge, Skills, and Abilities

• Ability to maintain proper attendance while working irregular hours and frequent overtime, includes Saturday shifts
• Strong mathematical, computer and telephone skills
• Excellent customer service and communication skills (both verbal and written)
• Strong organizational skills
• Ability to multi-task efficiently in a deadline oriented working environment
• Must be fluent in English

Education and Experience

• High School Diploma or GED equivalent preferred
• At least one-year dispatching experience in the concrete industry and/or ready-mix industry

Travel Requirement

• Only as needed

Rate or Range: $26