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Perris Logistics Customer Service Specialist
Job in
Colton, San Bernardino County, California, 92324, USA
Listed on 2026-08-25
Listing for:
DP World
Full Time
position Listed on 2026-08-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
DP World is seeking a Customer Service Rep for our Perris, CA facility. You will own daily customer contacts via phone and email, ensure timely resolution per SLA, and collaborate with syncreon and customer teams to manage shipments.
The role emphasizes proactive issue reporting, detailed billing reconciliation, and robust KPI-driven reporting for key accounts. You will participate in weekly/monthly reviews, drive root-cause analyses for customer complaints, and help optimize carrier performance
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