Personal Banker - III - Columbia, IL

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• Competitive Compensation: Fair pay with regular reviews and performance-based incentives.
• Health & Wellness: Comprehensive medical, dental, and vision coverage.
• Financial Security: 401(k) with company match, employee banking benefits, and financial wellness resources.
• Work-Life Balance: Paid time off and personal time.

We offer a variety of entry-level roles and structured development programs across key business areas that are designed to help students, graduates, and early professionals build a strong foundation for a successful career in banking and financial services.

We value the expertise and leadership that experienced professionals contribute to our organization. Whether you are an industry veteran or seeking to transition your skills into financial services, our diverse business areas provide opportunities to make a meaningful impact, drive innovation, and help shape the future of banking.

Position: Personal Banker I – III – Columbia, IL

Location: FCB Columbia Bank, 700 Columbia Centre Dr., Columbia, IL

Job : 173

# of Openings: 1

Classification: Non-Exempt / Hourly

Job Type: Full-Time

Reports To: Columbia Location Operations Officer

A Personal Banker processes all transactions accurately and efficiently in accordance with established policies and procedures. The successful Personal Banker will be the frontline of our bank and play a fundamental role in achieving our customer satisfaction and revenue growth objectives by cross‑selling bank products and services. A Personal Banker should have a professional appearance, customer‑focused attitude and should be courteous, efficient, helpful, accurate, eager to learn, and friendly.

• Accurately process a high volume of customer transactions, including deposits, withdrawals, loan payments, transfers, check cashing, and other routine teller transactions in accordance with bank policies and procedures.
• Verify endorsements, signatures, negotiability, account balances, and required identification prior to processing transactions.
• Receive, count, verify, and disburse currency and coin while maintaining balancing standards.
• Maintain, balance, and reconcile an assigned cash drawer, including vault buys and sells, currency and coin orders, and cash recycler transactions where applicable.
• Process commercial and consumer night deposits, bank‑by‑mail transactions, and currency and coin exchange requests.
• Assist customers with safe deposit box access in accordance with established procedures.
• Issue cashier’s checks, money orders, prepaid cards, and other official bank instruments.
• Process miscellaneous services including savings bond redemptions, collection items, utility payments, property tax payments, license sticker renewals, postal services, and credit card cash advances where applicable.
• Complete and maintain required regulatory documentation, including Currency Transaction Reports (CTR), monetary instrument logs, hold notices, and other documentation required under BSA/AML and related regulations.
• Reconcile teller work.
• Research and resolve teller outages, balancing differences, and transaction discrepancies.
• Accurately scan and balance daily teller work in accordance with bank procedures.
• Perform location operational duties including processing reports, transaction corrections, and operational documentation.
• Assist with location opening and closing procedures as assigned.
• Perform other operational duties as assigned.

• Perform advanced teller functions requiring greater technical knowledge and independent judgment.
• Process complex transactions and assist with exception items and balancing discrepancies.
• Perform daily balancing and reconciliation of teller ancillary services in accordance with established procedures.
• Serve as a resource to other tellers regarding operational procedures and regulatory requirements.
• Assist…