Director of Operations

• Base Pay $ - $ / Year
• Employee Type Full-Time
• Manage Others Yes

Contact information

• Name Human Resources

The Director of Operation sis responsible for leading the company's operational functions to ensure the successful delivery of Digital Scoreboards' products and services.

This role provides strategic leadership and oversight across project management, technology operations, and warehouse operations.

The Director of Operations drives operational excellence byoptimizingprocesses, developing team performance, ensuring exceptional customer experiences, and aligning operational initiatives with company goals.

Provide leadership and accountability for Project Management, Warehouse,and Logistic steams.

Establish operational goals, performance metrics, and standards that support company objectives.

Drive process improvements that enhance efficiency, scalability, profitability, and customer satisfaction.

Oversee project execution to ensure projects are completed on time, within budget, and to company quality standards.

Assist with ensuring technical operations, installation support, and commissioning activities align with company best practices and customer expectations.

Support the development and implementation ofnew technologies, systems, and operational processes.

Oversee warehouse operations, inventory management, shipping, receiving, and fulfillment processes.

Ensure materials and resources are available to support project schedules and customer commitments.

Maintain operational standards focused on accuracy, efficiency, and quality.

Oversee relationships with key vendors, suppliers, and installation partners to support operational success.

Partner with leadership to address escalated customer and operational issues.

Contribute to company-wide strategic planning and execution.

Develop and track key operational metrics to drive informed decision-making and continuous improvement.

Support organizational growth initiatives and operational scalability.

7+ years of leadership experience in operations, project management, technology, fulfillment, ora related field.

Proven ability to lead cross-functional teams and drive operational performance.

Experience managing project-based operations and customer-facing teams.

Strong leadership, communication, problem-solving, and organizational skills.

Experience with AV, technology, manufacturing, fulfillment, or construction-related operations preferred.

Ability to travel as needed.

Ability to sit, stand, and walk for extended periods.

Ability tolift upto
50pounds.

Ability tooperatestandard office and/or job-specific equipment.

Ability to travel periodically for team meetings, customer visits, project reviews, trade shows, and company events.

Tolerance for environmental conditions such as noise, temperature changes, warehouse environments, or outdoor exposure.

Strong attention to detail, time management, and organizational abilities.

Ability to adapt to changing priorities and lead multiple operational functions simultaneously.

Capacity to manage multiple projects, initiatives, and deadlines in both routine and complex situations.

Sound judgment, strategic thinking, and problem-solving skills.

Ability to analyze operational, financial, and project-related information to support decision-making.

Ability to remain calm, professional, and discreet in high-pressure or unpredictable environments.

Strong interpersonal, leadership, and communication skills with the ability to build relationships across all levels of the organization.

Capacity to manage sensitive or confidential information responsibly.

Resilience and flexibility when facing shifting priorities, tasks, or timelines.

Ability to effectively lead teams through change, resolve conflict, andmaintaina positive and collaborative work environment.

$110,000 - $130,000 annually

This positionoperatesin a professional office environment or approved remote setting. Standard office equipment such as computers, phones, photocopiers, and filing cabinets may be used. Occasional travel…