Inside Sales Rep​/BDR

Budnick Converting, Inc., headquartered in Columbia, IL (in the St. Louis, MO metropolitan area), is a privately held and female owned corporation . Budnick’s primary focus is specialty converting of adhesive coated tapes and foams. Budnick remains on the leading edge of adhesive tape converting technology; currently utilizing over 70 die-cutting, slitting, laminating, printing (including flexographic printing), label making and spooling machines to convert materials into labor saving customized parts.

For more information on Budnick, please visit our website at  .

POSITION PURPOSE: The Business Development Representative will proactively initiate, cultivate, maintain and close new business for Budnick Converting, Inc. They will develop strong product and market knowledge that will enable them to build customer loyalty and confidence to ensure their repeat business. They will engage customers, prospects and leads using outbound phone calling, email, social media outlets, trade shows and any other forms of communication that they find effective.

QUANTITATIVE DATA: Corporate office environment that will require the ability to sit/stand for a prolonged period, including as a driver or passenger in an automobile/plane. Occasional overnight travel to customer sites and vendor training events. Must be able to occasionally move about inside the office to access file cabinets, office machinery, etc., Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.

This position requires frequent communication with customers and internal teams; must be able to exchange accurate information in these situations.

ESSENTIAL FUNCTIONS:

• Utilize a consultative, solution focused, selling approach to pursue opportunities to upsell and cross sell at new customers and existing customers. Execute the sales plan within a designated territory and/or defined market.
• Proactively communicating with sales teams regarding customer business, new opportunities, follow up on quotes and orders, managing business as a team. Collaboration with outside salesperson on target accounts. Ultimately supporting all team members, covering for each other as needed to help take care of the customer.
• Initiate focused sales campaigns and marketing strategies in order to meet sales and production expectations. Contacting customers via outbound phone, email and other digital methods that are deemed efficient and effective. Occasional face-to-face meetings at customer locations.
• Follow up on leads and sample requests, prospect for new customers and close new opportunities. Outbound calling as well as those that come into Budnick from the website, marketing programs and inbound calls.
• Respond to customer questions and resolve problems: working with account managers and estimators to ensure promised deliveries are made, advise customers of availability and price.
• Answer telephone calls (3 rd ring or before) and emails (before the end of the day) from new and current customers and vendors in a courteous and professional manner. Respond as soon as possible to customer inquiries. Document and log all customer contact in the computer for tracking purposes.
• Provide basic quotes out of the computer system or gather information from customers for estimators to create quotes.
• Work with vendors to gain an understanding of new and existing products and current promotions.
• Manage sample orders for assigned customers. Work with production as needed to ensure that chosen production methods are applicable.
• Perform duties safely and maintain a high level of safety awareness.

OTHER RESPONSIBILITIES:

• Assist in the development of long-term strategies & help implement the plan(s) developed. Communicate ideas and accomplishments to the Market Development Manager.
• Assist other departments on key projects when required, team player mentality.
• Alert Market Development Managerto conditions that create delays or affect quality of production work in a timely manner, assisting in adjustments and changes needed to meet established deadlines.
• Complete expense reports, target account spreadsheet, sales reports, and other…