Travel Coordination & Client Care Consultant

We are seeking an organized and client-focused Travel Coordination & Client Care Consultant to assist with managing customized travel arrangements from planning through confirmation. This role centers on logistics coordination, documentation accuracy, and consistent client communication to deliver smooth and efficient service.

In this position, you will consult with clients to collect scheduling preferences, budgets, and travel objectives. You will research lodging, transportation, and activity options, coordinate reservations, and verify confirmations with accuracy. Preparing structured itineraries, maintaining booking records, and ensuring clear communication throughout the process are key components of the role. You will also support schedule modifications and provide timely responses to client inquiries.

This opportunity is ideal for professionals who excel in organization, time management, and delivering dependable administrative support. The position emphasizes coordination and service quality rather than quotas or commission-based sales.

Capture and document travel planning requirements

Research and organize appropriate options

Coordinate bookings and confirm reservations

Prepare itineraries and confirmation materials

Manage updates and client communications

Maintain accurate operational records

Excellent communication and interpersonal skills

Strong organizational and multitasking abilities

Detail-focused and self-directed

Experience in customer service or administrative coordination preferred

Flexible work environment

Structured onboarding and continued training

Access to professional planning systems