Program Assistant, Individualized Education Program Team Support

ABOUT US

The Howard County Public School System (HCPSS) is one of the leading school systems in Maryland and the nation. To learn more about us and our 2024
-2029 Strategic Plan, please visit our website and our careers page. Join our award-winning workforce and make a difference in the lives of our students!

Job Posting End Date: 10-02-2026

Under the direction of the Coordinator, Special Education, Elementary, the Program Assistant, Individualized Education Program (IEP) Team Support provides direct programmatic support to schools. The Program Assistant will perform a variety of duties to support the IEP team meeting processes. The Program Assistant will work directly with administrators or other leaders (e.g., special education team leaders) to support special education procedures including maintenance of confidential records, scheduling meetings, communication with school and central office staff, data preparation and follow-up with parents.

This is an itinerant position providing support to assigned schools based on the needs identified by the Department of Special Education Leadership Team. Under Article 12.6 of the Master Agreement for Educational Support Professionals, this position is eligible for mileage reimbursement.

• Education:
  
  High school diploma or GED.
• Experience:
  
  One year of general clerical, administrative support experience creating or maintaining organizational systems.
• Experience with data collection and management systems such as Google Forms, Google Sheets, and Microsoft Excel.

The ideal candidate for this role will also possess a combination of the additional qualifications below. If you don’t meet every one of the preferred qualifications, we still encourage you to apply, as we welcome applications from candidates with diverse backgrounds and experiences.

• Associate degree, or higher, from an accredited college or university in business administration, education, or a closely related field.
• Experience providing administrative support or special education classroom support in a PreK-12 school setting.
• Experience providing customer service and building strong professional relationships.
• Experience with Medical Assistance billing and/or documentation.
• Experience reviewing and understanding Individualized Education Programs (IEP) or other student records.
• Experience providing administrative support or special education classroom support in a PreK-12 school setting.

The below list is a summary of the functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties.

• Maintains accurate, organized, and confidential student records related to the special education process in compliance with federal, state, and local regulations (e.g., creating folder systems, printing, and filing documents, updating logs, completing Medical Assistant billing paperwork, etc.).
• Assists special education staff with disseminating appropriate special education process paperwork to all stakeholders.
• Assists DSE leadership and teachers with scheduling, as necessary.
• Creates data binders/sheets and other instructional supports needed for programs or individual students.
• Supports case managers with problem solving scheduling issues.
• Assists special education staff with scheduling IEP team meetings and other meetings related to IEP implementation.
• Provides other supportive measures to the IEP team as needed.
• Utilizes the electronic IEP system and other relevant computerized systems to support the IEP team and/or case managers.
• Maintains a system for storing meeting confirmations and other routine paperwork in print and digital form.
• Communicates with parents to send required meeting documents before and after the IEP team meetings in a timely manner.
• Attends initial and ongoing training related to special education processes and other areas of compliance and/or instruction to support IEP implementation.

The below list is a summary of the knowledge, skills, and abilities required for success in this position, not an exhaustive or comprehensive list.

Knowledge

• Understanding of federal, state, and local special education laws and processes, specifically governing Individualized Education Programs (IEP).
• Understanding of Medicaid/Medical Assistance reimbursement processes, documentation standards, and compliance rules within an educational setting.
• Strong working knowledge of…