Program Operations Manager - Health & Sciences

Program Operations Manager - Health & Sciences

Howard Community College ( HCC ) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, .

Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!

Program Operations Manager - Health & Sciences

FLSA Exempt

Full Time

37.5

M-F 8:30-5

12

$56,

Provides program support to the division. Provides administrative support to the Associate Deans and Department Heads, including budget support if needed, program project management and grant administration. Additionally, supports accreditations and/or certifications associated with division courses and programs. Acts as a liaison for Associate Deans, Department Heads, and faculty to other areas of the college for divisional programs. In collaboration with the Division Office Manager, Dean, Associate Deans, and Department Heads, assists with planning initial development and implementation of program policies and procedures that impact the division, students, and offerings.

Works closely with the Academic Programs Support Manager and Curriculum Services to track and maintain records for program accreditation data including articulations, agreements, and transfer of programs, certificates, and/or courses, as needed.

• Provide divisional leadership with logistical support for programmatic events, e.g., communication, scheduling, and facilities. Provides advance notification of all events to the Academic Programs Support Manager for the facilitation of attendance/participation from the office of the AVPTL , PEVP and OFTP .
• Develops and maintains division program information and records such as student files, correspondence, statistical data, and reports, as appropriate.
• Screens student inquiries that come via the division office.
• Triage stakeholder concerns, needs, and/or requests to assist them in the completion and/or transfer of programs, certificates, and/or courses.
• Coordinates activities, referrals and data related to courses and programs.
• Collaborates with the office of Teaching and Learning Operations ( TLO ), AVPTL Program Manager, and AVPTL Executive Assistant, and Academic Programs Support Manager facilitating communication regarding updates to/changes surrounding programs, processes and needs.
• Coordinates division program activities with advising, admissions, faculty, and all student support areas.
• Assists with implementation of retention strategies for students in various programs within the division.
• Collaborate with departmental heads to organize and manage documentation, in addition to website/portals/Canvas/Teams sites, as related to grants, accreditation, etc.
• Support preparation and submission of accreditation materials and fees for applicable programs. To include research, preparation of reports and data, and working directly with faculty to obtain needed information. Submits notification and request for signatures to the Academic Programs Support Manager for AVPTL , PEVP and OFTP all programs, events, accreditation signatures and approvals.
• Organize and coordinate accreditation site visits (including visitors’ travel expenses) in collaboration with Academic Programs Support Manager. Prepare budget analyses for accrediting bodies.
• Organize and maintain student and program files under guidelines of external regulatory and accrediting bodies, if appropriate,…