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Technical Support HelpDesk/Support

Claims Specialist: Customer Resolution & Root Cause

Job in Columbia, Howard County, Maryland, 21046, USA
Listing for: PTR Global
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading claims management company is looking for a Claims Specialist to manage and resolve customer claims with precision and empathy. You'll serve as the main contact for customers, ensuring claims are logged and resolved efficiently. The ideal candidate will have over 3 years of experience in customer service and proficiency in Salesforce. A bachelor’s degree in a related field is required, along with strong problem-solving and communication skills.

This position is onsite in Columbia, MD, with potential for hybrid work after training.
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