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Student Services CSR — Flexible Evenings/Weekends + Benefits
Job in
Columbia, Howard County, Maryland, 21046, USA
Listed on 2026-08-16
Listing for:
Chamberlain College of Nursing, LLC
Part Time, Apprenticeship/Internship, Per diem
position Listed on 2026-08-16
Job specializations:
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Walden University is seeking a Customer Service Representative to support customers via phone, chat, SMS, and email, directing inquiries to the right teams and following up with outreach to students. The role emphasizes accuracy, timely responses, and high-quality service across multiple channels.
Responsibilities include documenting interactions in Salesforce, assisting with counseling, and staying current with product knowledge.
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