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Passenger Experience Manager - Community Transit
Job in
Columbia, Howard County, Maryland, 21046, USA
Listed on 2026-08-22
Listing for:
Association of Community Services
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Neighbor Ride in Columbia, MD is seeking a Client Relationship Manager to build and maintain high-touch relationships with older adult passengers. The role operates four days a week in-office with after-hours support on evenings and weekends.
You will supervise the call center, assist with ride coordination, and collaborate with volunteers to ensure smooth service delivery. The ideal candidate has 2–4 years in client-facing roles, excellent listening skills, and proficiency with Microsoft Office
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