Area Field Service Manager

Job Summary

$116,200 – $185,920 annually, bonus eligible. Remote within Maryland, Eastern Pennsylvania, New York, New Jersey, or Washington DC.

Position reports to:
Service Manager.

• Build, develop, and lead a high‑performing technical field organization (approximately 30 employees) by driving skills development, certifications, mentoring, performance management, and effective resolution of complex technical issues.
• Strengthen customer partnerships and collaborate cross‑functionally with sales, commercial, project management, and operations teams to align technical capabilities with business needs and drive successful project outcomes.
• Champion a culture of safety, quality, and compliance by ensuring adherence to HSE standards, ABB Way processes, risk‑review requirements, and rigorous technical execution practices.
• Oversee operational and technical excellence across field and workshop activities, including resource utilization, cost and productivity management, and accuracy of operational reporting.

• Bachelor's Degree (preferably in Engineering or Business) and 8 years of relevant industry experience, preferably in power delivery/distribution; or an Associate's degree in a technical field with 15 years of experience.
• Demonstrated leadership, strong communication, and a team‑oriented mindset with proven planning and prioritization skills.
• Strong customer‑focused reputation with experience working in culturally diverse, global environments.
• Proficient with SAP and Microsoft Office tools (Word, Project, Excel, PowerPoint) and capable of reading engineering drawings and specifications.
• Committed to maintaining high safety and housekeeping standards and ensuring compliance with environmental regulations.
• Must be willing to travel up to 30% of the time.
• Candidate must already have a work authorization that allows them to work for ABB in the United States.

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters – because the progress we make here creates real impact out there.

We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You'll be part of a team that values your voice and celebrates your progress.

ABB is an Equal Employment Opportunity and affirmative action employer for protected Veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to sex, marital status, citizenship, age, race, ethnicity, disability, veteran status, or any other characteristic protected by federal or state law.

For more information regarding your EEO rights as an applicant, please visit EEOC Resources.

• Health, Life & Disability – Choice between two medical plan options, two dental plan options, vision benefit, company‑paid life insurance, AD&D, voluntary life and AD&D, short‑term and long‑term disability, supplemental benefits, parental leave (up to 6 weeks), employee assistance program, health advocate resources, employee discount program.
• Retirement – 401(k) with company contributions, Employee Stock Acquisition Plan (ESAP).
• Time Off – 11 paid holidays, vacation under a permissive time‑away policy for salaried exempt positions.
• Other – 401(k) savings plan, ESAP, etc.

ABB’s Service Division partners with customers to improve the availability, reliability, predictability, and sustainability of electrical products and installations. The division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime, and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.

We value people from different backgrounds. Could this be your story? Apply today or visit  to read more about us and learn about the impact of our solutions across the globe.

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