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Support Engineer: Solve Issues, Drive Product Feedback
Job in
Columbia, Howard County, Maryland, 21046, USA
Listed on 2026-08-08
Listing for:
HookedCRM
Full Time
position Listed on 2026-08-08
Job specializations:
-
Engineering
Technical Support -
IT/Tech
Technical Support
Job Description & How to Apply Below
HookedCRM is seeking a Support Engineer to be the technical voice behind our customer experience, working directly with customers to diagnose issues, ship fixes, and feed real-world signal back into our product roadmap.
This role sits at the intersection of customer success and engineering — equal parts problem-solving, communication, and technical depth. You will collaborate with product and engineering to resolve issues and build knowledge base playbooks.
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