Cloud System Architect

Job Brief

AWS, terraform, Linux, experience with HCI transition, experience with AWS Serv Pro team

Looking to FAST-track your career at Realm One? Realm One was built on the principle that people matter first and foremost. We believe in providing a strong work/life balance by investing in our employees and encouraging professional and personal growth. We do this by offering exceptional benefits, flexible schedules, and the tools necessary to achieve success through paid training, mentoring, and the opportunity to work alongside top-notch industry professionals.

Join us on this journey as we execute this mission-critical contract providing support for data analytics and Dev Ops engineering!

Your effort and expertise are crucial to the success and execution of this impactful mission. This opportunity supports a team of Software Engineers, System Administrators, and Systems Engineers, providing support across a range of mission-critical functions.

The Cloud System Architect provides support for implementation, troubleshooting and maintenance of Cloud Infrastructure Services hosted in multiple cloud environments. Provides Tier I/II and Tier 3 (Escalation to Architecture Team) resolution of customer capacity requests. Provides support for the escalation and communication of status to management and internal customers. Provide connectivity and utilization support to Cloud Infrastructure Services managed cloud environment customers.

Provide customer support through chat, email and capacity request ticketing.

• Provide Tier I/II support. Follow established guidelines for delivery of cloud based resources.
• Provide support for implementation, troubleshooting and maintenance of customer resources.
• Provide assistance to users in accessing and utilizing cloud based compute resources.
• Serve as the technical point of contact between the customer and the Architecture and Capacity Engineering teams.
• Maintain currency of relevant documents and update the Wiki and SharePoint knowledge bases.
• Monitor and respond to chat rooms.
• Should be able to develop with a Dev Ops approach for both Linux and Windows workloads using proven, cutting-edge cloud technologies including automation with Amazon Cloud formation, Ops Works, Ansible, Chef, and Docker.
• Must be able to deploy new cloud production, staging, and test environment.
• Responsible for all aspects of integration and deployment to include, Infrastructure and application deployment, load testing, and disaster recovery.
• Must take planning seriously and strive for a seamless transition with little to no downtime.
• Should be able to identify the most agile, scalable infrastructure, and select the best cloud services and technologies for customer projects and plan all implementation procedures.
• Should be able to automate and deploy cloud infrastructures.
• Is responsible for full documentation of the cloud infrastructure to enable a smooth handoff to application team.
• Should have experience writing software scripts using scripting languages such as Perl, Python, or Ruby.
• Demonstrated experience planning and implementing Infrastructure as a Service (iaaS) and Platform as a Service (Paas) using tools like Open Stack, Eucalyptus, Open Shift, and Kubernetes.
• The architect will be responsible for deployment of new solutions into existing cloud resources or off-premise infrastructure.
• Must Possess Strong knowledge of a wide range of cloud services and solutions like AWS, Open Stack and Microsoft Azure products

• Strong knowledge of cloud solutions included but not limited to AWS, Open Stack and Microsoft Azure products.
• Demonstrated experience using tools like Open Stack, Eucalyptus, Open Shift, and Kubernetes.
• Must possess one active mid-level or advanced cloud certification (i.e. AWS, Azure, Open Stack).
• Must have 9 years of related work experience and a bachelor's degree in a related technical field.
• Must work with little to no prescriptive guidance.
• An additional four (4) years of relevant experience can be substituted for a Bachelor's degree.
• Development experience with both Linux and Windows workloads using cloud technologies with automation…