Information Technology Administrator Coordinator

Overview

Job Title
:
Information Technology Administrator Coordinator

Location
:
Columbia, MD, USA

Reporting to
: IS Technical Manager

Company
:
Tate

• Manage the ordering and provisioning of IT equipment for new starters and existing employees.
• Raise and monitor CAPEX expenses related to IT equipment purchases.
• Ensure all IT equipment requests are logged accurately within the IT Helpdesk system.
• Coordinate with IS Technical Support to ensure new employees have IT equipment set up and ready for their start date.
• Monitor IS scheduled calls, ensuring completion within agreed time frames and escalate risks or breaches to the IS Manager.
• Maintain and update stock records, scheduled call spreadsheets, and the IT asset register.
• Document and keep IS processes and procedures up to date, particularly for scheduled calls.
• Answer incoming calls to the IS department, record messages, and direct them to the appropriate team member.
• Work closely with IS Technicians to prioritize and allocate helpdesk tickets effectively.
• Support the IS department with ad-hoc administrative duties as required.

• Adhere to all company compliance obligations, policies, processes, and procedures.
• Proactively report compliance concerns, issues, or failures.
• Participate in required training and development activities.
• Demonstrate flexibility, adapting to changing duties and business needs where reasonable.
• Remain compliant with the Code of Conduct and Policies which includes the Kingspan Group Compliance Policy.
• Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and market demands.
• Responsible for all tasks to achieve compliance goals and demands of the Compliance Management System.
• Must raise concerns related to the Compliance Management System to their supervisor, manager, or any member of the Leadership Team, or through the confidential whistle blower service.

• Strong administrative skills with excellent attention to detail.
• Clear and confident communication skills, both written and verbal.
• Ability to work effectively in a fast-paced environment while meeting strict deadlines.
• Proficiency in Microsoft Office applications and general PC use.
• Strong time management and organizational skills, with the ability to prioritize workloads and meet objectives.
• A proactive, adaptable attitude and willingness to take on additional responsibilities aligned with experience and capability.

• Pay range: $40,000 to $60,000 USD. This role is eligible for a discretionary bonus.
• Career Scope and Advancement:
  As we grow, new positions and career opportunities arise, offering accelerated paths for the right candidates, locally and globally.
• World of Wellness Philosophy:
  We empower you to take charge of your health and well-being. You’ll have access to a wide range of medical, dental, and vision benefits, along with personalized guidance from a Health Advocate. We also offer other supplemental options, including 401k, legal, disability, and theft insurance, to ensure your financial wellness.
• Corporate Social Responsibility:
  Through Planet Passionate we are determined to reduce our manufacturing carbon (CO2e) emissions to as close to zero as technically possible, together with halving carbon intensity in our primary supply chain. We are very involved in our community, and you will have ample opportunities to support us in creating a better world.
• Skills Development:
  Given the dynamic pace of our business and a strong collaborative environment, your new role will be diverse and multifaceted – allowing you to be more versatile and develop a broader skill set.
• Mentorship and development:
  At Tate, we don’t believe in hierarchy, we work together as one team for one common goal. You will have access and exposure to our senior leaders and experts for learning in your role, and additionally mentorship for the future.
• Culture:
  We have a great team culture, highly collaborative, supportive, and social. Together we innovate, collaborate, take ownership, and strive for excellence.

Stay connected with us on Linked In for insights into life n us in our mission to make a difference through exceptional solutions.

Tate Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics. We are committed to providing reasonable accommodation to qualified individuals with disabilities. Employment may be contingent upon completion of post-offer requirements in accordance with applicable law.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.