Voice IT Field Support Specialist Information Technology Columbia, MD

Field Support Specialist (Imaging)

Location:
Columbia, MD

Security Clearance: TS/SCI with polygraph required.

• Conduct site surveys; assess and document current site configuration and user requirements.
• Analyze existing requirements and prepare specifications for hardware acquisitions.
• Develop hardware installation schedules.
• Prepare drawings documenting configuration changes at each site.
• Prepare site installation.
• Configure computers, communications devices and peripheral equipment.
• Train site personnel in proper use of hardware.
• Troubleshoot, repair, and test computer workstations, printers, peripherals, and teleconferencing equipment.
• Install and configure computer workstations, printers, peripherals, and teleconferencing equipment and associated cabling.
• Maintain government and/or vendor‑manufactured fiber optic/Ethernet cables & telephone systems.

• High school or GED; zero to two years of experience.
• Certification (preferred). Security clearance required.
• Equivalent of AA or BS in a technical field acceptable for experience.
• Highly skilled in installing, repairing, and troubleshooting computer hardware and peripherals.
• Well‑versed in installing Windows, software, applications, antivirus, and patches.
• Demonstrated ability to read and understand technical manuals and schematics.
• Expertise in Microsoft Office (Word, Excel, PowerPoint, Access).
• Able to manage time and priorities effectively.
• Can work efficiently with minimal supervision.
• Proficient in working with end‑users remotely.
• Familiar with Active Directory security and policies.
• Excellent analytical and problem‑solving skills.
• Outstanding communication skills.
• Must be available for 8‑hour shift between 6 am and 6 pm.
• Must be able to lift up to 50 pounds and drive a company vehicle.
• Valid driver’s license and acceptable driving record required.

Significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas.

Approximate Salary Range: $48,000 – $52,700. Salary may vary based on location, experience, skills and contract categories.

• 401(k) with 6% company match (vests immediately).
• Medical Insurance (HSA and HRA options).
• Dental Insurance.
• Vision Insurance.
• Life and Disability Insurance.
• Complimentary Identity Theft Protection.
• Tuition Reimbursement.
• Paid Time Off (Vacation, Sick, Holiday).
• Referral bonuses.
• And more!

Flash Technology Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other protected characteristic.