Project Manager, IT Project Manager, Business Systems​/ Tech Analyst

Job Title:

Enterprise IT Project Manager (Business Analysis Focus) Overview / Summary Seeking a Project Manager with strong business analysis capabilities to support the successful delivery of strategic and tactical IT initiatives. This role will lead and support complex, multi-stakeholder technology projects from initiation through closure, ensuring clear requirements, defined scope, effective communication, and disciplined project execution.

Key Responsibilities Project Management Lead end-to-end project delivery, including scope, schedule, budget, risk, quality, communication, and resource coordination. Develop and maintain project plans, RAID logs, communication plans, status reports, and executive updates. Manage cross-functional teams including internal IT, vendors, subject matter experts, and business partners. Facilitate work sessions to validate scope, requirements, and deliverables while maintaining alignment with sponsors and stakeholders.

Identify risks and issues and implement mitigation strategies. Support procurement processes, including RFPs, SOWs, and vendor oversight, in accordance with organizational standards. Ensure compliance with policies, security requirements, records management standards, and project governance frameworks. Business Analysis Lead requirements elicitation activities including interviews, workshops, journey mapping, process modeling, and data analysis. Document business, functional, nonfunctional, and user story requirements, including acceptance criteria.

Define current-state and future-state processes, workflows, and data flows while quantifying KPIs and business value. Collaborate with architecture, security, data, and infrastructure teams to translate requirements into solution designs. Evaluate build-versus-buy options and support the creation of diagrams, models, and integration patterns when required. Change Management & Adoption Develop change management and communication plans. Coordinate user acceptance testing (UAT), cutover activities, readiness planning, and post-launch support.

Support user adoption through metrics, user feedback, and continuous improvement activities. Documentation Deliverables Project Charter Requirements Documents / User Stories Process Diagrams and Data Flows Project Schedule and Work Breakdown Structure RAID Logs and Decision Logs Status Reports and Dashboards Communication Plans Procurement-related documentation (as applicable)

Required Qualifications Bachelor’s degree required. Minimum 7 years of project management experience with moderate to high complexity projects. Demonstrated experience in business analysis and process redesign. Minimum 5 years of experience managing IT, regulatory, compliance, or enterprise-level initiatives. Experience managing multiple work efforts simultaneously. Strong schedule management and resource planning skills. Ability to identify, map, and reengineer business processes. Ability to work independently with limited supervision.

Strong communication skills with all levels of the organization. Ability to work effectively with diverse technical and business teams while maintaining confidentiality. Ability to work in a high-volume, fast-paced environment. Deadline-driven approach. Preferred Certifications PMP, PMI-ACP, or comparable certification preferred. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career.

At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier.

We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected. #LI-SL1 #Hiring #LI-Hybrid