Financial Aid Business Systems Analyst; Registrar

Banner Systems Analyst – Registrar

Location:

Columbia, MD (4-days/week, Friday remote)

Contract Type: 6-month contract-to-hire

The Business Systems Analyst – Registrar position delivers business system capability that ensures Institutional Support Services provides exceptional services. This role leverages resources and analytical/system development expertise to provide ISS colleagues and stakeholders with data, information, and insight presented in a way that enables informed decision-making. The Systems Analyst builds, maintains, and improves ISS business systems, taking a lead role in identifying improvement opportunities and leading projects for successful implementation and completion.

• Leverage strong skills and expertise in business systems and/or analytics, specifically in the student and registrar modules, to lead functional/technical analysis, design, construction, testing, and implementation of system enhancements
• Support ISS and multiple institutions, gaining expertise in registrar policies and setup for different institutions
• Facilitate and promote collaboration with stakeholders to make systems and/or analytics/data tools adaptable for efficient and effective stakeholder interactions
• Create and ensure that all project/process plans, reports, dashboards, and updates clearly convey key information to stakeholders
• Manage multiple projects according to plan, monitor, assign work, follow up, and report progress to ensure timely delivery
• Proactively identify opportunities for continuous improvement to standardize, improve service, achieve consistency/compliance, and reduce rework while maintaining high levels of quality
• Perform data validation and testing of new and existing Banner functionalities and technical solutions to satisfy business requirements
• Develop and document User Acceptance Testing processes and adhere to Process Change Controls required by Internal Audit
• Perform daily and scheduled production maintenance tasks and fulfill customer requests, ensuring SLAs are met and related business processes run smoothly
• Coordinate with IT and other business partners to ensure all data integrations are running smoothly and that any issues are immediately identified and resolved
• Lead project tasks associated with the implementation or modification of a Student Finance system
• Provide training and mentorship/guidance to fellow or less experienced analysts and provide constructive feedback for their personal development and growth within the organization

• Bachelor's Degree in Technology, Business, Analytics, and/or Education
• 3+ years' experience as a Business Systems Analyst, Business Systems and Analytics (or equivalent)
• Must have experience working with Ellucian Banner Student and Registrar modules
• Expertise in understanding and analyzing business needs, designing solutions based on needs, and articulating business impacts
• Experience developing solutions through review of existing processes/reporting/configuration, incorporating business requirements, design, configuration/build, and user acceptance testing
• Experience in leading project/work teams, collaborating with IT, institutions, and all stakeholders to deliver high-quality and timely results
• Experience working in multiple Information Technology environments
• Consistently plans, designs, and executes high-quality advanced systems/analytics tools in addition to proactively leading complex work assignments and project teams
• Expert understanding of business processes impacted by the business systems and/or analytical tools which this role supports
• Detailed and process-oriented with demonstrated capabilities in business process design, modeling, and requirements analysis; ability to translate into detailed system requirements and specifications