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IT Client Services Manager - Support Lead

Job in Columbia, Howard County, Maryland, 21046, USA
Listing for: Dresner Group
Full Time position
Listed on 2026-07-01
Job specializations:
  • IT/Tech
    Systems Administrator, HelpDesk/Support, IT Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: IT Client Services Manager - 24/7 Support Lead

Dresner Group, located in Columbia, Maryland, seeks a hands-on manager for their Client Support team. This dynamic role involves managing support technicians and ensuring quality service delivery across multiple client interactions. Candidates should have management experience of 3-5 years and possess excellent communication skills.

The ideal candidate will be proactive and service-oriented, eager to lead and enhance team performance while engaging directly with clients to provide exceptional support.

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