SCIF Manager​/IT Support; FC

Synergy ECP is seeking a highly skilled and versatile individual to join our organization in a hybrid role as a SCIF Manager and IT Support Administrator for one of our prime contracts. As the SCIF Manager, you will be responsible for managing a Sensitive Compartmented Information Facility (SCIF). Additionally, you will provide technical support and assistance to end-users, ensuring the smooth operation of our IT infrastructure.

The ideal candidate will hold a TS/SCI Full Scope Polygraph clearance and possess a strong background in both SCIF management and IT support.

• Coordinate with facility management, security officers, and other stakeholders to ensure the SCIF meets all physical security requirements
• Develop and implement security protocols, procedures, and access controls to safeguard classified information
• Maintain accurate records of access, visitor logs, and security incidents within the SCIF
• Conduct regular inspections and audits to ensure compliance with security standards
• Stay updated on changes in security regulations and implement necessary adjustments to maintain SCIF compliance

• Provide technical support to end-users, including troubleshooting hardware, software, and network issues
• Install, configure, and maintain computer systems, peripherals, and software applications
• Assist with user account management, password resets, and access control administration
• Conduct system upgrades and software installations as required
• Monitor network performance and proactively address potential bottlenecks or security vulnerabilities
• Collaborate with the IT team to develop and implement IT policies, procedures, and best practices
• Assist in training end-users on basic IT procedures and best practices

• BS/BA Degree plus 10 years of related experience or no degree and 14 years of related experience
• TS/SCI Full Scope Polygraph clearance is mandatory
• Proven experience in SCIF management, including setting up and maintaining SCIFs
• Strong knowledge of physical security protocols and requirements related to SCIFs
• Proficiency in implementing and maintaining access controls, visitor management systems, and security documentation
• Excellent problem-solving skills and the ability to diagnose and resolve IT issues
• Solid understanding of computer systems, networks, and software applications
• Familiarity with Windows and Linux operating systems, hardware troubleshooting, and software installation
• Strong communication and interpersonal skills, with the ability to provide clear technical instructions to non-technical individuals
• Ability to work independently, prioritize tasks, and handle multiple responsibilities simultaneously