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IT Field Support Specialist
Job in
Columbia, Howard County, Maryland, 21046, USA
Listed on 2026-07-10
Listing for:
CyberCore Technologies
Full Time
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
Hardware Engineer, Technical Support -
Engineering
Hardware Engineer, Technical Support
Job Description & How to Apply Below
The Hardware Technician provides Tier 2 and 3 on-site and remote support for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts site surveys; assesses and documents current site configuration and user requirements. Analyzes existing requirements and prepares specifications for hardware acquisitions. Prepares engineering plans and site installation Technical Design Packages. Develops hardware installation schedules. Prepares drawings documenting configuration changes at each site.
Prepares site installation and test reports. Configures computers, communications devices, and peripheral equipment. Trains site personnel in the proper use of hardware. Builds specialized interconnecting cables.
- Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
- Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
- Maintain government and/or vendor-manufactured fiber optic modems, multiplexers, fiber optic/Ethernet cables & telephone systems
- Updates technical drawings using AutoCAD software as needed
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