More jobs:
AI Platform Technical Support & Success
Job in
Columbia, Howard County, Maryland, 21046, USA
Listed on 2026-07-15
Listing for:
BigBear.ai
Full Time
position Listed on 2026-07-15
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Ask Sage (Big Bear.AI company) is seeking a Technical Customer Success Specialist who serves as the primary point of contact for customer inquiries, troubleshooting, and technical guidance related to the Ask Sage platform. This role blends top-notch customer service with strong technical acumen, helping users navigate generative AI use cases and platform configurations.
You will build trusted relationships, educate customers on best practices, and document interactions for reporting.
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