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Tier 1 ESS Helpdesk Technician (VSS/IDS/PACS
Job in
Columbia, Howard County, Maryland, 21046, USA
Listed on 2026-08-12
Listing for:
Securityhunter, Inc.
Full Time
position Listed on 2026-08-12
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Securityhunter, Inc. is seeking a Tier 1 Helpdesk Technician to serve federal facility customers in Maryland. You will receive, triage, document, and dispatch service events across VSS, IDS, and PACS with a focus on first-call resolution and accurate parts provisioning.
You will work under the Helpdesk Manager, handling remote diagnostics, asset coordination, and proactive communication with field personnel while upholding security standards and federal program requirements.
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