Engineer II, Endpoint Management

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Under the direction of the Assistant Manager of Emerging Technologies, the Endpoint Systems Engineer II is responsible for the advanced design, implementation, and optimization of the organization’s endpoint ecosystem. This role provides senior-level technical expertise in endpoint management, automation, and systems integration, ensuring a secure, scalable, and highly efficient computing environment. The Endpoint Systems Engineer II performs complex engineering tasks, including the development of automated workflows, advanced scripting, and data-driven decision-making through Structured Query Language (SQL) analysis.

This role also supports integration efforts across enterprise systems using Representational State Transfer Application Programming Interfaces (REST APIs) and provides strategic input into endpoint architecture, standards, and long-term technology planning.

• Education:
  
  Bachelor's degree from an accredited college or university. An equivalent combination of education, technical certifications, and relevant experience may be considered.
• Experience:
  
  Five (5) years of progressively responsible experience administering enterprise endpoint management solutions, including device deployment, configuration, software distribution, patch management, and/or lifecycle management in a complex technology environment.

• Education:
  
  Bachelor's degree from an accredited college or university in Computer Science, Information Technology, Information Systems, or a related field.
• Experience creating queries in SQL or other database management systems.
• Certification/Licensure:
  Priority will be given to applicants who:
  Experience with Microsoft Intune, Microsoft Entra  (Azure AD), Active Directory, Google Admin Console, Windows Autopilot, Apple Business Manager, and ITSM platforms. Technical certifications related to endpoint management or Microsoft technologies are preferred.

• Performs advanced planning, evaluation, and implementation of complex endpoint solutions, identifying systemic issues and developing long-term remediation strategies.
• Designs, develops, and maintains enterprise-level endpoint configurations, deployment strategies, and lifecycle management processes.
• Leads efforts in modern endpoint management using Microsoft Intune, Windows Autopilot, and co-management environments with Microsoft Endpoint Configuration Manager (MECM), formerly System Center Configuration Manager (SCCM).
• Develops and maintains advanced automation solutions using Power Shell and other scripting languages to improve operational efficiency and reduce manual processes.
• Acts in a development capacity for the Information Technology Service Management (ITSM) platform, creating automated workflows, custom forms, and system integrations.
• Utilizes SQL to query and analyze system data, generate compliance reports, and support data-driven decision-making.
• Designs and implements integrations between endpoint systems and enterprise platforms using Representational State Transfer Application Programming Interfaces (REST APIs).
• Evaluates and enforces endpoint standards across the organization to ensure consistency, security, and compliance.
• Performs advanced troubleshooting and root cause analysis for complex endpoint and systems issues.
• Collaborates with cross-functional teams to support enterprise initiatives and improve service delivery.
• Researc…