Head of Quality: Hybrid, Multi-Site US Manufacturing

Pay or shift range: $220,000 USD to $250,000 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job‑related reasons.

Job Type
:
Full‑Time, Exempt

Duration of role
:
Permanent

Number of Position
: 1

Reporting to
:
Global Head of Compliance, Health & Safety and Quality

Location
:
Hybrid (Columbia, MD) or Remote

The US Head of Quality provides strategic leadership of the quality management function across all US manufacturing sites, ensuring products manufactured for data‑centre applications consistently meet customer specifications, regulatory standards and internal quality benchmarks. This role is accountable for the deployment and governance of the Quality Management System (ISO 9001) across US operations, the development of Site Quality Managers, the integrity of supplier quality and the effective close‑out of quality non‑conformances.

Working closely with the US Head of Compliance, Site General Managers, Engineering and Supply Chain, the role holder will drive a culture of Zero Defects, First‑Time‑Right and continuous improvement through Lean and Six Sigma methodologies. The role is a key member of the Global Quality, Compliance & Health & Safety leadership team and supports the delivery of the Quality & Compliance Pyramid across all US sites.

• Own and continually improve the US Quality Management System aligned to ISO 9001 and customer‑specific requirements.
• Ensure consistent deployment of quality procedures, work instructions, Inspection & Test Plans and control plans across all US sites.
• Provide quarterly reporting on QMS maturity, system performance and external audit readiness.
• Act as the principal quality signatory for US operations at Management Review.
• Ensure calibration programs, nonconforming material controls and change‑control processes operate effectively across all sites.

• Lead, coach and develop Site Quality Managers, Quality Engineers and Quality Supervisors across US sites.
• Establish clear objectives, capability frameworks and development plans for the US quality community.
• Drive a culture of accountability, cross‑site collaboration and high performance within the quality function.
• Own succession planning and technical competence development including AWS CWI, AWS CWS, AMPP, Six Sigma and internal auditor certifications.
• Champion a Zero Defects mindset and psychological safety for raising quality concerns.

• Govern the supplier quality program across US operations, including supplier qualification, PPAP / First Article Inspection, supplier audits and Supplier Corrective Action Requests.
• Ensure robust incoming goods inspection, control of externally provided processes, and supplier performance reporting.
• Drive measurable reduction in supplier‑driven non‑conformances, line stops and rework cost.
• Partner with Supply Chain leadership to align supplier strategy, approved vendor lists and commercial terms with quality expectations.

• Own the welding qualification program (WPS, PQR, WPQ) to AWS D1.1 / D1.3 and applicable customer standards for structural steel and hot aisle containment products.
• Own the coating qualification program to AMPP (NACE/SSPC) requirements, including surface preparation, DFT, adhesion and cure.
• Establish in‑process inspection regimes (VT, DFT, dimensional) and statistical process control across fabrication, welding and paint processes.
• Ensure capable, calibrated inspection equipment, traceable measurement systems and robust Measurement System Analysis.
• Govern the US non‑conformance and CAPA program, ensuring root cause analysis, effectiveness verification and closure discipline.
• Drive Lean, 5S and Six Sigma improvement activities focused on defect prevention and reduction of Cost of Poor Quality.
• Establish and track regional quality KPIs and performance dashboards: DPPM, first‑pass yield, customer complaints, scrap and rework cost, audit score.
• Lead quality…