Senior Claims Product Tester

Responsibilities

• Execute manual and automated testing activities across Agile and Waterfall development methodologies.
• Validate user stories, business requirements, and acceptance criteria to ensure solutions meet stakeholder expectations.
• Test claims system enhancements, configuration changes, and new product features prior to production release.
• Identify, document, track, and communicate defects, missed requirements, and business process gaps.
• Analyze test results and provide recommendations to improve quality and reduce risk.
• Design, execute, and maintain automated test suites supporting regression, pipeline, and end-to-end testing.
• Participate in the development and enhancement of automation frameworks and testing processes.
• Support ongoing maintenance and optimization of automated testing solutions to maximize testing coverage.
• Collaborate with Product, Engineering, and Business teams throughout the software development lifecycle.
• Participate in Behavior-Driven Development (BDD) and Test-Driven Development (TDD) practices to improve product quality.
• Coordinate and lead testing efforts across projects while tracking progress and ensuring timely completion of deliverables.
• Advise stakeholders on testing risks, potential impacts, and quality considerations.
• Apply systems thinking, analytical skills, business knowledge, and technical expertise to evaluate solutions and identify opportunities for improvement.

• Experience with software testing and quality assurance practices.
• Experience executing and maintaining automated testing solutions.
• Knowledge of Agile and/or Waterfall software development methodologies.
• Strong analytical, problem-solving, and troubleshooting skills.
• Ability to learn and apply complex technical and procedural information.
• Excellent verbal and written communication skills.
• Strong attention to detail and commitment to delivering high-quality results.
• Ability to work effectively both independently and in a team environment.
• Ability to manage multiple priorities while meeting deadlines.
• Ability to build relationships and collaborate with cross-functional stakeholders.
• 1+ years of claims and software testing experience (preferred).
• Experience with test automation, including regression and pipeline testing (preferred).
• Exposure to Behavior-Driven Development (BDD) and Test-Driven Development (TDD) (preferred).
• Experience testing claims platforms or insurance-related applications (preferred).
• Familiarity with both business process analysis and technical testing concepts (preferred).
• ASTQB Foundation Testing Certification or the ability to obtain certification within six months of hire (preferred).

Demonstrates expertise in executing and maintaining automated testing solutions, with a strong focus on Agile and Waterfall methodologies. Proficient in analyzing test results and collaborating with cross-functional teams to enhance product quality and stakeholder satisfaction.

• Automated Testing Solutions
• Agile Methodologies
• Behavior-Driven Development (BDD)
• Test-Driven Development (TDD)
• Claims Testing Experience

• Software Testing
• Quality Assurance Practices
• Regression Testing
• Pipeline Testing
• Test Automation
• Defect Tracking
• Business Process Analysis
• Analytical Skills
• Troubleshooting Skills
• Documentation

• Verbal Communication
• Written Communication
• Attention to Detail
• Team Collaboration
• Problem-Solving

• ASTQB Foundation Testing Certification

• Claims Systems
• Insurance Applications
• Agile Development
• Waterfall Development
• Business Requirements
• Acceptance Criteria
• Testing Frameworks
• Quality Considerations
• Stakeholder Engagement
• Testing Risks