Head of Quality, Tate Americas

Job Type

• Full-Time, Exempt
• Duration of role:
  Permanent
• Number of Position: 1
• Reporting to:
  Global Head of Compliance, Health & Safety and Quality
• Location:
  
  Columbia, MD

At Tate, we are passionate about everything we do. As an independent brand operating within Kingspan Group, a global plc group of companies, Tate has been recognized worldwide as an industry leader in the development and manufacture of data center infrastructure solutions and commercial office raised access floors, for over 60 years. With revenues of over $600m and growing, Tate plays a pivotal role in offering expertise in cutting edge design engineering to craft solutions, by working collaboratively with clients as a trusted partner.

Tate continues to grow and expand, operating multiple manufacturing and commercial sites across the US, Europe, the Middle East, Asia, and Australia. We are excited about our fresh, dynamic, and inclusive team of experts working on new innovations and forward-thinking designs, as we remain a market leading player within our industry. We continue to invest heavily in the best available manufacturing tools and equipment needed to adhere to Tate’s world class standards and in keeping with our Planet Passionate sustainability strategy, our focus is on having minimal climate impact.

We are excited by potentially welcoming you as part of our team as we continue to grow on a worldwide scale.

The US Head of Quality provides strategic leadership of the quality management function across all US manufacturing sites, ensuring products manufactured for data-centre applications consistently meet customer specifications, regulatory standards and internal quality benchmarks. This role is accountable for the deployment and governance of the Quality Management System (ISO 9001) across US operations, the development of Site Quality Managers, the integrity of supplier quality, and the effective close-out of quality non-conformances.

Working closely with the US Head of Compliance, Site General Managers, Engineering and Supply Chain, the role holder will drive a culture of Zero Defects, First-Time-Right, and continuous improvement through Lean and Six Sigma methodologies. The role is a key member of the Global Quality, Compliance & Health & Safety leadership team and supports the delivery of the Quality & Compliance Pyramid across all US sites.

• Own and continually improve the US Quality Management System aligned to ISO 9001 and customer-specific requirements.
• Ensure consistent deployment of quality procedures, work instructions, Inspection & Test Plans and control plans across all US sites.
• Provide quarterly reporting on QMS maturity, system performance and external audit readiness.
• Act as the principal quality signatory for US operations at Management Review.
• Ensure calibration programs, nonconforming material controls and change-control processes operate effectively across all sites.

• Lead, coach and develop Site Quality Managers, Quality Engineers and Quality Supervisors across US sites.
• Establish clear objectives, capability frameworks and development plans for the US quality community.
• Drive a culture of accountability, cross-site collaboration and high performance within the quality function.
• Own succession planning and technical competence development including AWS CWI, AWS CWS, AMPP, Six Sigma and internal auditor certifications.
• Champion a Zero Defects mindset and psychological safety for raising quality concerns.

• Govern the supplier quality program across US operations, including supplier qualification, PPAP / First Article Inspection, supplier audits and Supplier Corrective Action Requests.
• Ensure robust incoming goods inspection, control of externally provided processes, and supplier performance reporting.
• Drive measurable reduction in supplier-driven non-conformances, line stops and rework cost.
• Partner with Supply Chain leadership to align supplier strategy, approved vendor lists and commercial terms with quality expectations.