Production Lead

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Regular Full Time Service Workers Snowden River, Columbia, MD, US

Salary Range: $17.25 To $17.25 Hourly

Full-time

Goodwill Industries of the Chesapeake is hiring a Production Lead to help guide daily production operations in a retail store environment. This role works closely with the Store Manager to ensure production goals, quality standards, and team performance expectations are met.

This is a hands-on leadership position ideal for someone ready to take the next step into a lead role.

• Support the Store Manager in planning and organizing daily production operations
• Lead and motivate associates to meet individual and team production goals
• Provide hands-on training and coaching to new and existing team members
• Monitor workflow, assign tasks, and adjust priorities throughout the day
• Ensure merchandise is processed efficiently and meets quality standards
• Track production metrics andcommunicateresults to leadership
• Promote a clean, safe, and organized work environment
• Assist with inventory control and loss prevention efforts
• Perform opening and closing duties as assigned
• Provide excellent customer service when interacting with donors and shoppers
• Uphold Goodwill’s mission and values in all interactions

• Weekend availability (Saturday and Sunday) is required
• Ability to work flexible shifts, including evenings and holidays
• Reliable transportationrequiredfor each scheduled shift

• High school diploma or equivalent (required)
• One year of supervisory experience in retail or a related environment OR
  one year of experience in a Goodwill Industries of the Chesapeake associate roleORone year combination of both
• Strong leadership, organization, and time management skills
• Ability to communicate clearly and lead a team in a fast-paced setting
• Comfort using basic computer systems and POS tools

• Assists with supervising retail store employees on shift
• Typically leads4-12 full- and part-time associates per shift
• Employees supervised work in the same location

• Lift up to 50lbs(frequent lifting up to 25lbs)
• Stand, walk, bend, reach, and use hands throughout shift
• Medium physical demand work environment
• Reasonableaccommodationsmay be made to enable individuals with disabilities to perform the essential functions.

Goodwill Industries of the Chesapeake offers competitive pay, advancement opportunities, and the chance to make a meaningful impact in your community.