Finisher, Customer Service Rep, Retail

THE ROLE

At El Car Wash, the finish is everything. As a Finisher, you bring the final touch that turns a great wash into a standout experience. You move with purpose, take pride in the details, proactively catch what others miss, and make sure every customer drives away impressed — every single time.

Level: Frontline | Hourly

Department: Site Operations

At El Car Wash, the finish is everything. As a Finisher, you bring the final touch that turns a great wash into a standout experience. You move with purpose, take pride in the details, proactively catch what others miss, and make sure every customer drives away impressed — every single time.

• Deliver the final wow
  - Complete each vehicle with precision — drying, vacuuming, and detailing to meet our high standard every time.
• Obsess over the details
  - Spotless windows, clean interiors, shining wheels and tires — every car, every time, no exceptions.
• Catch it and fix it
  - Notice what others miss and flag issues proactively instead of passing them along. Your eye for quality protects our standard.
• Create a great customer moment
  - Engage at vehicle handoff, ensure satisfaction, and leave a lasting positive impression — every car is someone's pride and joy.
• Move with speed and purpose
  - Work efficiently to keep the flow strong while maintaining quality. Speed and standard are not a tradeoff here.
• Win as a team
  - Support teammates, jump in where needed, and help deliver a seamless experience every shift.

• Reliable attendance — you show up ready to move from the first minute
• Strong attention to detail — you notice what others miss and you care about the difference
• Able to work with speed without sacrificing quality
• Team-oriented — you contribute to team flow, not just your personal output
• Physical stamina — comfortable standing, bending, and moving for a full shift
• Willingness to flag issues rather than pass them along — proactive quality ownership
• Prior detailing, car wash, or finishing experience is a plus

• Customer-Centric Approach — Demonstrates positive customer interactions, listens actively, and follows service standards to create a great customer experience.
• Drives Results — Completes tasks reliably, stays focused on priorities, and takes responsibility for individual performance — tasks are done fully and correctly.
• Team Collaboration — Works well with teammates …
• Problem-Solving — Addresses routine challenges, makes sound day-to-day decisions, and asks for help when needed.
• Safety & Compliance — Follows safety procedures, uses equipment correctly, and speaks up about hazards.
• Job Knowledge & Technical Proficiency — Understands job responsibilities, products, and tools needed to perform work accurately.

Fast-paced, team-driven, and customer-obsessed — El Car Wash is where you take pride in your work and make every detail count.

• Full comprehensive benefits (Health, Vision, Dental)
• 401(k) with 4% match — yes, free money
• Paid time off
• Parental leave (maternity & paternity)
• Tuition reimbursement
• Pet insurance
• Mental health days
• On-the-job training and real career growth
• FREE car washes