Inside Sales Representative

Job Summary

Inside Sales Representative – Empower Intel and Civilian Agency Sales at Owl Cyber Defense! Owl Cyber Defense, a trusted leader in cybersecurity, is looking for a driven and detail-oriented Inside Sales Representative to support our intel and civilian agency sales teams. In this role, you’ll be a key player in driving business growth—managing sales leads, tracking and managing renewals, generating quotes, and ensuring smooth transactions for our intel and civilian customers worldwide.

• Proactive pursuit, tracking and management of renewal business for assigned territory in coordination with sales reps
• Timely follow up on inbound intel and civilian agency sales leads, making warm introductions to distribution partners as needed
• Generate quotes in support of deals for both distribution partners and end-users
• Cultivate customer and partner relationships and develop new opportunities by following through on trade show leads and general prospecting efforts
• Generate and distribute reports to distribution partners and Owl management
• Work with sales and Owl legal team to gather and record required compliance documentation regarding orders
• Acknowledge and process purchase orders from customers and distributors
• Coordinate with Owl support team and customers to plan delivery activities

• Education
  • College Degree Preferred
• Experience
  • 1-3 years of work experience in customer service, sales support or sales development role(s)
  • Experience working with MS Teams using cloud-based file management, Office 365, Excel, PowerPoint and/or related online collaboration tools and systems
• Knowledge, Skills & Abilities
  • Experience professionally communicating with internal and external stakeholders
  • Ability to prioritize, categorize, and action through multiple channels of communication simultaneously
  • The ability to track the progress of multiple tasks, documenting and resolving roadblocks as needed
  • Excellent time management and organizational skills
  • Experience using Hub Spot, Salesforce, Costpoint, SharePoint, or similar CRM systems preferred
  • Demonstrated troubleshooting skills and the flexibility to pivot when needed
  • Proficient with Excel, Power Point, Office 365
  • Preference for candidates within proximity and able to commute to Owl’s Columbia, MD or Morrisville, NC office one day per week
• Additional Competencies/Requirements
  • Must be able to travel as needed
  • US Citizenship is required due to Owl’s Government contracts (active security clearance is preferred)

Owl Cyber Defense Solutions, LLC is a fast-growing cybersecurity solutions company, holding a firm leadership position in network security and secure information transfer. It is a privately-owned US company with offices in Columbia, MD, Danbury, CT and Morrisville, NC. For more information, see

Owl Cyber Defense is an Equal Opportunity / Affiantive Action employer. All qualified applicants will receive equal consideration for employment.