Lighting Sales Assistant

About Shepherd Electric Supply

Since 1892, Shepherd Electric Supply has been the first call when complex, time-critical electrical challenges need to be solved, and reliability truly matters. We are a Mid-Atlantic electrical wholesale distributor with six branches and a team of approximately 400 people who show up every day to keep projects moving and customers coming back. Our Lighting Department is one of the most experienced in the industry.

Customers call us because they trust us to get it right — the spec, the submittal, the timeline, and the relationship. If you want to do work that matters at a company that notices, this is the place.

Lighting projects are not transactional. They involve drawings, specifications, manufacturer coordination, submittal packages, and customers who are counting on someone to hold it all together. The Lighting Sales Assistant is the execution engine behind that promise. When a quote request comes in, when a submittal package needs to go out, when a manufacturer needs to be chased down for pricing — this role is the one that makes it happen.

You are not in the background. You are the reason the Lighting Department can say yes with confidence and deliver on it.

We Keep Our Promises:
Customers and the sales team count on you to follow through — on bid requests, submittal packages, and vendor timelines. When you say it will be done, it gets done. No dropped handoffs, no missed deadlines, no surprises.

We Stay Hungry:
You keep learning — about products, manufacturers, and what customers need. You ask questions, stay curious about the industry, and look for ways to do your work faster, more accurately, and with fewer errors.

We Grow Together:
You are a connector between the sales team, project management, and manufacturing partners. You build relationships that make the whole department stronger — not just your desk.

We Own It:
You manage your work independently and flag issues early. When something is off — a spec discrepancy, a missed bid window, a vendor delay — you say something and help solve it. You do not wait to be asked.

We Go Above & Beyond:
You anticipate what the sales team needs before they ask. Submittals go out complete. Bids come back organized. Customers notice the difference between support that is good and support that makes them want to call us again.

Quote & Bid Support Receive and review quote requests from Lighting Department customers with accuracy and urgency Facilitate requirements gathered from drawings, job specifications, and take-offs Administer bid requests to manufacturing partners — organized, complete, and followed up on Return bids to the sales team on time with the information they need to close Submittals & Order Execution Create formal submittal packages once a sales order is received — accurate, professional, and complete Coordinate with vendors and manufacturers to confirm product details, lead times, and delivery requirements Track open submittals and flag delays before they become problems for the customer or project timeline Vendor & Customer Relationships Build and maintain working relationships with manufacturing partners that support smooth project completions Communicate clearly with customers on order status, submittal timelines, and exceptions — without being prompted Support the sales team in building customer confidence through reliable, responsive back-office execution Knowledge & Team Contribution Participate in product and manufacturer training to deepen your knowledge of lighting categories and application Share what you learn with the team — better product knowledge makes everyone more effective Perform all other associated tasks as…