Salesforce Engineer

Anywhere in US (DC, MD, VA is preferred), United States

• City Anywhere in US (DC, MD, VA is preferred)
• Country United States

Brite Systems is a Salesforce Summit Partner delivering cloud, AI, and digital transformation solutions for public sector, healthcare, nonprofit, and commercial organizations. We specialize in Salesforce implementations, enterprise modernization, AWS cloud-native solutions, and AI-driven platforms that help organizations improve operational efficiency and service delivery. With a strong focus on innovation, collaboration, and customer success, Brite Systems continues to support organizations across the U.S. in building scalable and impactful technology solutions.

About Brite Systems

Brite Systems Inc. is a U.S.

-based, AI-led digital transformation company. Since
2006, we have helped government and nonprofit organizations modernize their technology, improve operations, and deliver better outcomes for the communities they serve.

Headquartered in Indianapolis, Brite brings together expertise across Salesforce, AWS,Mule Soft, AI, and our proprietary Enlite Accelerator to solve complex challenges and create meaningful impact.

AtBrite, you’ll be part of a collaborative, people-first team where innovation,continuous learning, and meaningful work come together. We’re proud to be recognized among Indiana’s fastest-growing companies, named to the Inc. 5000list of America’s fastest-growing private companies, and recognized as a Great Place to Work in Indiana for seven years.

Join Brite to build innovative technology, grow your career, and make a difference.

The Salesforce Engineer builds and configures Service Cloud and Agentforce Voice capabilities under the direction of the Salesforce Lead Engineer, supporting client'scontact-center and loan-servicing workflow modernization.

• Configure and develop Service Cloud and Agentforce Voice features per designs approved bythe Salesforce Lead Engineer.
• Buildand unit-test Salesforce components supporting contact-center andloan-servicing use cases.
• Support integration testing with Mule Soft flows connecting Salesforce to Snowflake andlegacy systems.
• Participate in two-week sprint ceremonies, including planning, review, and retrospective.
• Document configuration and support user acceptance testing sessions with client stakeholders.
• Assist with release deployment and post-release support under the Lead Engineer'srelease management process.

• Bachelor'sdegree in Computer Science, Information Systems, or equivalent experience.
• 4+years of Salesforce development experience.
• Experience with Service Cloud;
  Agentforce or AI-enabled service tooling experience a plus.
• Prior experience delivering in an Agile/Scrum environment.
• Government contracting experience with a professional services/consulting organization aplus.

Work Type

Remote / Hybrid (mostly work remote with occasional in-person meetings)

Brite Systems is an Equal Employment Opportunity and Affreinative Action Employer.

Qualified applicants will receive consideration for employment without regardto race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.