Customer-First Service Advisor – CSI & Repair Liaison
Job in
Columbia, Marion County, Mississippi, 39429, USA
Listed on 2026-07-10
Listing for:
Carlock-Toyota-of-Tupelo
Full Time
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Client Relationship Manager
Job Description & How to Apply Below
Carlock Automotive Group in Tupelo, MS seeks a Service Advisor who excels in customer service, greets guests, schedules appointments and acts as a liaison between customers and service technicians. You will ensure customers feel welcome and confident that their needs are met and support the service team across multiple locations in the Carlock network.
You will coordinate with technicians, communicate repairs, provide estimates, and participate in upselling services while maintaining CSI scores
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