Administrative Assistant Clinical Services

Administrative Assistant Clinical Services

Department: CCBHO-Specific Administration

Employment Type: Full Time

Location: Any Compass Location

Reporting To: Anita Augustus

Compensation: $18.39 / hour

Keep clinical services running smoothly through organization, accuracy, and meaningful administrative support.

Full-time, benefit eligible position. The schedule is Monday - Friday, 40 hours weekly.

The Administrative Assistant – Clinical Services provides essential administrative and operational support to Community Support Teams, helping ensure accurate client records, efficient workflows, and reliable reporting across multiple programs and regions. This role is ideal for someone who enjoys working behind the scenes to support quality care through exceptional organization, attention to detail, and collaboration.

This is a great opportunity for someone who thrives in a fast-paced environment, enjoys working with data and systems, and takes pride in keeping processes organized and running efficiently. You'll play an important role in supporting clinical teams by maintaining accurate information, coordinating administrative processes, and helping ensure services are delivered seamlessly.

• Provide administrative support for Community Support Team operations across multiple programs and regions.
• Verify and maintain client demographic, insurance, financial, and enrollment information across multiple software systems.
• Monitor, research, and reconcile data to ensure accuracy, completeness, and compliance.
• Generate reports, analyze data, and assist leadership in identifying trends and operational needs.
• Support client enrollment, transfers, discharges, and re-engagement activities.
• Maintain documentation, surveys, spreadsheets, and other administrative tracking tools.
• Coordinate office operations, including supplies, fleet vehicle records, and special projects.
• Protect the confidentiality of client information and ensure compliance with HIPAA and organizational policies.
• Provide additional administrative support as assigned.

• High School/GED required
• At least (2) Years’ administrative assistant or related experience preferred
• Proficient knowledge of all Microsoft Office products
• Knowledge and experience in creating/running Crystal reports & exporting into Excel format

You’ll be a great fit for this role if you:

• Enjoy keeping information organized, accurate, and up to date.
• Have strong attention to detail and can confidently manage multiple priorities.
• Are comfortable working with data, reports, and multiple software systems.
• Communicate professionally and collaborate effectively with staff across departments.
• Take initiative, solve problems independently, and adapt to changing priorities.
• Value confidentiality and understand the importance of handling sensitive information with care.
• Find satisfaction in supporting clinical teams and helping create efficient processes that contribute to positive outcomes for the people and communities we serve.