NetSuite Programs & Operations Analyst
Listed on 2026-02-12
-
Business
Business Development
Job Description
OverviewWithin the Net Suite Global Customer Operations (GCO) organization, the Partner Programs and Operations team supports the extended global partner ecosystem involved in acquiring new customer opportunities for Net Suite. To help accelerate the continued growth and momentum of the Net Suite business, the GCO is looking to grow the Partner Programs and Operations team in support of these efforts.
This role will be a key individual contributor responsible for supporting the growth of the Net Suite business through our partner ecosystem. The role will interact with members of the extended partner sales team, internal cross functional teams and occasionally with partners contacts.
ResponsibilitiesThis role has three main areas of responsibility:
Administration and management of the Net Suite Alliance Partner (AP), Solution Provider (SP) and Business Process Outsourcing (BPO) partner programs: a. Provide partner facing tools, applications, and supporting material for APs, SPs and BPOs to engage with and benefit from their participation in our partner ecosystem b. Conduct program measurement and assign partner program achievement per the partner agreement c. Proactively identify improvements to effectively measure program and partner effectiveness
Compliance and adherence to the program policies, processes and practices by our partners and internal partner teams: a. Audit partner tractions to ensure program benefit sets are properly awarded b. Ensure the partners Net Suite practice is in compliance with the respective partner program requirements c. Oversee key business processes supporting the AP and SP programs c. Maintain and update program documentation
Governance and oversight of the partner programs in alignment to the Oracle risk model for partners and within the T’s & C’s of the respective partner agreements: a. Escalation point for inquiries around the Net Suite partner programs b. Engage with Oracle Corporate teams when as needed c. Provide SME insights for questions and concerns from Oracle Corporate teams
- 7-10 years, working within a partner/channel environment in a Sales Support or Operational role
- Previous experience in a Business Development or Channel Account Management role a plus
- Business acumen to understand the difference between the AP and SP partner models
- Highly organized and detail-oriented team player
- In-depth and demonstratable experience in managing multiple complex projects (PMP Preferred)
- Experience with Cloud ERP/Financial solutions (Net Suite, SAP, Sage, Workday, Epicor, etc.) a plus
- Experience with Partner facing tools (partner portals, lead/deal registration, MDF/COOP funds, etc.) a plus
- Self-starter with the ability to create structure out of ideas and concepts
- Strong problem-solving skills
- Ability to identify gaps in processes and procedures
- Ability to handle dynamic and fluid situations with a positive attitude and a sense of humor
- Bachelor’s degree or equivalent experience
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US:
Hiring Range in USD from $33.94 to $67.88 per hour; from: $70,600 to $141,200 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
Flexible…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).