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Client Services Lead: Associate Manager Ops
Job in
Columbia, Boone County, Missouri, 65201, USA
Listed on 2026-08-30
Listing for:
H&R Block, Inc.
Full Time
position Listed on 2026-08-30
Job specializations:
-
Business
Operations Management
Job Description & How to Apply Below
H&R Block, Inc. is seeking an Associate Manager to lead a client-facing team delivering bookkeeping and related services within a centralized operating model. You will coach Account Managers, Onboarding Specialists, and Senior Account Managers to uphold high service standards.
Responsibilities include enforcing SOPs, managing capacity, driving cross-functional collaboration, tracking KPIs, and supporting annual planning while cultivating a high-performance culture.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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