Bilingual Call Center Agent
Job in
Columbia, Boone County, Missouri, 65201, USA
Listed on 2026-07-13
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service -
Language/Bilingual
Bilingual, Spanish Customer Service
Job Description & How to Apply Below
Responsibilities
- Answer inbound calls promptly and professionally on behalf of our business clients
- Communicate fluently in both English and Spanish
- Take accurate, clear messages and relay them to clients in real time
- Schedule appointments and provide general client support per client instructions
- Follow client‑specific call‑handling instructions with care and consistency
- Deliver a warm, efficient, and courteous experience on every call
- Fluency in both English and Spanish (verbal and written)
- High school diploma or equivalent
- Strong empathy, active listening, and professional telephone manners
- Attention to detail and the ability to type accurately while on a call
- Reliable internet and a dedicated workspace to ensure a professional setting
- Dependability: consistent attendance is essential in a 24/7 operation
- Availability to work at least one weekend day
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