Customer Service Rep; Towne Dr

Customer Service Rep

Join our team as a Customer Service Representative at our Columbia, United States location! We're looking for a friendly and efficient individual to provide exceptional service to our valued customers.

Responsibilities include:

• Answering incoming phone calls and taking customer orders accurately
• Preparing and making pizzas according to company standards and recipes
• Processing cash and credit card transactions efficiently
• Delivering outstanding customer service, ensuring a positive experience for every customer
• Maintaining a clean and organized work environment
• Assisting with various cleaning tasks to uphold store cleanliness
• Handling and lifting items weighing up to 25 lbs. as needed
• Collaborating with team members to ensure smooth operations during busy periods

Qualifications:

• Excellent communication skills with the ability to interact professionally with customers
• Strong attention to detail and ability to follow directions accurately
• Flexibility to work weekends, holidays, and various shifts as required
• Positive attitude and friendly demeanor, with an easy smile
• Basic computer skills for operating point-of-sale systems
• Ability to multitask effectively in a fast-paced environment
• Problem-solving skills to address customer concerns promptly
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Team player mentality with a willingness to assist coworkers as needed
• Previous customer service experience is a plus, but not required – we provide training!

All your information will be kept confidential according to EEO guidelines.