Healthcare Member Advocate
Job in
Columbia, Boone County, Missouri, 65201, USA
Listed on 2026-08-13
Listing for:
Blue Cross and Blue Shield of Kansas City
Full Time
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
Blue Cross and Blue Shield of Kansas City seeks a Customer Advocate to respond to member inquiries, providers, and other stakeholders. You will interpret contracts related to benefits and claims while researching membership data to resolve issues.
Responsibilities include delivering high-quality customer service, maintaining confidentiality, and documenting interactions accurately in our system. Training and ongoing support are provided.
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