Social Media Client Services Specialist
Job in
Columbia, Boone County, Missouri, 65201, USA
Listed on 2026-08-22
Listing for:
H&R Block, Inc.
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Client Relationship Management, Bilingual
Job Description & How to Apply Below
H&R Block, Inc. is seeking a Client Services Representative to resolve escalated client concerns for District Managers. You will research, analyze, and make independent decisions to ensure client satisfaction, using multiple software applications and CRM.
You will liaise with Field Leadership and other units, providing support through phone, email, chat, and social channels, while documenting interactions and upholding professionalism to maintain trust with clients.
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